1️⃣ Service Overview

Phonemitra doorstep mobile repair service provide karta hai. Hum screen replacement, battery change, charging issue, software problem, aur mobile accessories service dete hain.

2️⃣ Doorstep Service Policy

• Service customer ke ghar ya location par di jayegi.
• Customer ko repair ke waqt present rehna hoga.
• Repair ka final approval customer ki permission ke baad hi hoga.

3️⃣ Pricing & Payment

• Repair cost problem diagnose karne ke baad batayi jayegi.
• Hidden charges nahi honge.
• Payment repair complete hone ke baad liya jayega.
• Online / Cash payment accepted.

4️⃣ Repair Warranty Policy

Selected repair services par limited warranty di jati hai.

Warranty Duration:

• Screen Replacement: 7 Days - 6 Month
• Battery Replacement: 180 Days
• Charging Repair: 30 Days
• Software Service: No Warranty

Warranty sirf replaced part ke manufacturing defect par valid hogi.

Warranty Not Covered:

• Physical damage
• Water damage
• Mishandling
• Third-party repair ke baad

5️⃣ Accessories Warranty Policy

Phonemitra dwara bechi gayi selected mobile accessories par limited warranty di jati hai.

Warranty Duration:

• Charging Cable / Adapter: 6 Months
• Neckband / Earphones: 3–6 Months
• Power Bank: 6 Months
• Selected Premium Products: 6 Months to 1 Year

Warranty sirf manufacturing defect par valid hogi.

Not Covered:

• Physical breakage
• Water damage
• Burn damage
• Wire cut / misuse

Refund policy applicable nahi hogi (Replacement only).

6️⃣ Data Responsibility

Repair ke dauran data loss ka risk ho sakta hai. Customer apna data backup kare. Phonemitra data loss ke liye zimmedar nahi hoga.

7️⃣ No Fix – No Charge

Agar device repair nahi hota, to repair charge nahi liya jayega.

8️⃣ Limitation of Liability

Device me agar pehle se hidden issue ho jo repair ke baad visible ho, to Phonemitra uske liye zimmedar nahi hoga.